What the first call looks like.
Half an hour on the phone or on video. You talk about your business and what you are trying to do. Mark asks a few questions and listens.
At the end, Mark tells you honestly whether a BeargrassAI build is right for you, or whether a free fix or a different vendor would serve you better. If it is a fit, Mark sends a short proposal. If it is not, you have spent thirty minutes learning something useful and nobody has pitched you anything.