The Agent · Safe

Honest answers from your own approved facts.

An Agent on your site that answers customer questions from facts you approved. Not a scripted pop-up. Not a chat widget. It never invents what it does not know.

Talk to the Agent

Try it. The Agent only answers from facts Mark approved.

Ask about services, pricing, or how the work gets done. The Agent answers from approved facts about BeargrassAI. When it does not know, it says so and points at Mark.

Hi. I am the BeargrassAI Agent. I answer from approved facts about BeargrassAI services. If I do not know, I will say so and point you at Mark.

The Agent is built on top of The Website. They share the same foundation, which is what keeps everything accurate. Every Agent built by BeargrassAI runs on a single rule and a four-step shape. The rule is what makes the Agent honest; the shape is what makes it usable on a small-business site.

I · Safe · How it works

Four steps. One rule. No made-up answers.

1

You approve a list of facts.

Hours, services, prices, policies. Nothing lands on the site or in the Agent's mouth until you sign it.

2

The Agent reads only that list.

If a visitor asks something the list does not cover, the Agent says so and offers to take a message.

3

Booking and lead capture are available.

Agent can hold a calendar, send an SMS when someone wants to be called, or hand off to your existing booking tool.

4

Extra jobs on request.

Take a booking, sort a question to the right person, run a quick intake. Included. Not a separate price.

II · Safe

Why the Agent does not guess

The Agent never makes up an answer, because it is not allowed to. Every answer comes from a fact you signed off on. If the fact is not there, the Agent does not guess. It does the safe thing: offers to pass a message to a person. That is the only way a small business can put an AI in front of customers without risking an invented price, an invented policy, or an invented promise. "I do not know" is a feature, not a failure.

III · Vocabulary

Why we say Agent, not chatbot

Chatbots have a history of scripted, broken, and frustrating answers. The Agent is a different category. It is built, configured, and trained on your actual approved facts. Some clients prefer to call it "Assistant" on their own site, whatever fits their business. Never "chatbot," never "bot," never a cute name. The Agent stands on its own.

IV · Add it

Talk to Mark about adding an Agent

If you already have a Website with BeargrassAI, an Agent layers on top of the same approved facts. If you do not, start with The Website. The Agent reads from the same source, and that is what keeps every answer accurate.

Talk to Mark