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AI for Montana Healthcare

AI chatbots for healthcare and wellness. Insurance questions, services, new patient info. Missoula, Kalispell, Flathead Valley.

The Reality

Some clinics in Montana have AI chatbots. Some don't. Neither approach is "right"—it depends on your specific situation.

What AI Actually Does for Healthcare

Answers Repetitive Questions

Your chatbot handles: "Do you take my insurance?" "What services do you offer?" "How do I become a new patient?" "What are your office hours?"

Your front desk stops answering the same question 40 times a day.

Keeps Information Accurate

Your services, insurance info, and hours update in one place—your website, Google, and chatbot all sync automatically. No more outdated provider directories.

Handles After-Hours Inquiries

Someone looks up your clinic at 8pm. Your chatbot answers their questions. New patients get accurate info before they call—or choose a provider who answers instantly.

When It's Worth It

You probably need this if:

  • New patient inquiries repeat the same questions
  • Insurance/service questions tie up front desk time
  • After-hours inquiries go unanswered
  • Your online info is often outdated

You probably don't need this if:

  • Most calls are appointment scheduling (use different system)
  • High regulatory requirements on communication
  • Questions are highly personalized/medical

What It Costs

Business Basics — $20/mo + $500 setup

  • Professional website, Google Business sync

Business + Chat — $50/mo + $1,000 setup

  • Everything in Basics, plus AI chatbot trained on your insurance, services, new patient process
  • Answers common questions 24/7

Custom Systems — $200+/mo + $2,500+ setup

  • EHR integration, complex workflows, priority support

Honest Assessment

AI chatbots work well for practices that get repetitive questions and want to free up front desk time. They don't work well for places where most inquiries need human judgment or have strict compliance requirements.

Free 30-minute call. We'll talk through your actual call volume and whether this pencils out for you. No pressure to buy anything.

Coverage area: Flathead Valley, Missoula, and remote across Montana →

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