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Booking and deposits

The deposit holds the booking.

Your customer picks an open time on your website. It is held while they pay the deposit, and confirmed when the payment clears.

StartSee a booking held

48.3725° N114.1817° W

An envelope and a folded card on a wooden table, a few coins beside them, and the valley through the window at first light

A sample booking

One booking, in your customer's own steps

  1. Your customer picks an open time.

    Pick a time1 of 3

    Hold a time. You will pay a deposit on the next screen. The rest is settled with us.

    Start

    • 8:00 AM
    • 9:00 AM
    • 10:00 AM

    Ends about 11:00 AM

  2. The time is held while they finish.

    Your details2 of 3

    When
    Saturday · 9:00 AM to 11:00 AM
    Party
    2 guests · 2 hr

    NameEmailPhone

    Holding your time…

  3. Two people can never book the same last opening.

    Another customer, a moment later

    Pick a time1 of 3

    Hold a time. You will pay a deposit on the next screen. The rest is settled with us.

    That time was just taken. Here is what is still open.

    • 8:00 AM
    • 9:00 AM
    • 10:00 AM
  4. The deposit holds the booking.

    Review and pay deposit3 of 3

    When
    Saturday · 9:00 AM to 11:00 AM
    Session total
    $120.00
    Due now
    $30.00 deposit

    The deposit comes off your session total. You pay the rest with us.

    Booking policy Your policy, shown in full.

    We are holding this time for you while you check out. Card payment is on Stripe's secure page.

    Agree and pay depositTaking you to secure payment…

  5. Confirmed when the payment clears.

    Confirming your booking…

    Your payment is in. We are locking in your time.

    Your booking

    Saturday · 9:00 AM to 11:00 AM

    Status: Confirmed

Then the confirmation, under your name.

The confirmation email · a sample

FromYour business

Your booking is confirmed

When
Saturday · 9:00 AM to 11:00 AM
Party
2 people

Our policy, as agreed at booking:

Your booking policy, in full.

Reply to this email to reach us.

It goes out under your business's name, and a reply comes to you. The booking is confirmed when the payment clears, not when a browser says so, so it lands even if a phone dies at checkout.

What you set, and what comes to you.

Every step above is live on a real business's own website. The words in each window are the booking window's own, lightly edited; the times and amounts are a sample.

  • Nothing extra for your customer.

    They pay your price and nothing on top: no booking fee, no surcharge. The card is typed only into Stripe's secure page, so your website and BeargrassAI never see a card number.

  • Your policy, before they pay.

    The window shows your booking policy in full, and your customer agrees to it before paying the deposit. Without a policy, it takes no money.

  • The rest, when they arrive.

    They pay the rest with you when they arrive. A deposit comes off the bill at the counter; if it covers the visit, nothing more is charged. How the counter works

  • Changes come to you.

    Your customer can't move or cancel a booking online. They call or email you, you move it at the counter, and they get a fresh confirmation for the new time.

  • The whole place, for a group.

    A group can book the whole place for a set time, with a deposit. The deposit holds the date, and you call them to settle the rest.

  • Time at your own place.

    It books time at your place. If you go out to your customers instead, we work out together how bookings should come in, and how booking reaches your website is part of that conversation.

Commerce · what it costs

4.6% + 30¢ on each card payment, on domestic cards.

Cards from other countries cost more, and that extra is passed through. Cash carries no fee.

4.6% for the 406.

Bookings and payments on your own Stripe, built for your business as a project. The setup and the quote are worked out together, in a conversation.

Talk to us

The path

Start with the Directory. Go further when you are ready.

  1. 1 · Get foundValidated.Directory$29 a monthOne true record that AI reads.
  2. 2 · Know moreBeargrassAI Scout$149 a monthSee what AI tells your customers about you, every month.
  3. 3 · Build your ownBeargrassAI DIY$899 for six months,
    then $149 a month
    Your own site from our kit, hosted with the editor and our tools.

Start with the Directory